{"id":53,"date":"2009-07-09T11:19:30","date_gmt":"2009-07-09T18:19:30","guid":{"rendered":"http:\/\/creditcontrol.me.uk\/?page_id=53"},"modified":"2009-07-09T11:19:30","modified_gmt":"2009-07-09T18:19:30","slug":"new-credit-accounts","status":"publish","type":"page","link":"https:\/\/www.creditcontrol.me.uk\/credit-policies\/new-credit-accounts\/","title":{"rendered":"New Credit Accounts"},"content":{"rendered":"

Your company policy and attitude when opening new accounts will transmit much about your company’s attitude to credit collections.<\/p>\n

There are often frictions with new account openings.\u00a0 The sales person may have had to work hard over a long period of time to acquire the account and they are often unhappy with having to ask for too much detail from their new client for the account.<\/p>\n

The detail that is required from your new customer will vary depending on the industry; how well you know the customer, and the amount of credit they require.<\/p>\n

If the new account is for government or local government the problems are generally not if you will be paid, but when you will be paid.\u00a0 Other details you need to know from this type of customer are: order number, who approves the invoice, payment office contact details, any retentions they may take, and their own terms and conditions which will always come before your own.<\/p>\n

Often the major problem with local government is paper work and contact details.\u00a0 Many will not pay an invoice if it is not sent to the right person and it must have the order number on it.\u00a0 Always get as much detail as possible – it is unlikely that you will not open accounts for government, however have all the telephone numbers and email addresses.<\/p>\n

With all new credit accounts you should have a standard new account form.\u00a0 This form should contain all or some of the following:<\/p>\n